{"id":21126,"date":"2024-11-26T19:02:26","date_gmt":"2024-11-26T18:02:26","guid":{"rendered":"https:\/\/www.lagentlefactory.com\/blog\/?page_id=21126"},"modified":"2025-12-11T08:59:03","modified_gmt":"2025-12-11T07:59:03","slug":"faq-noel-la-gentle-factory","status":"publish","type":"page","link":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/","title":{"rendered":"FAQ &#8211; NO\u00cbL &#8211; LA GENTLE FACTORY"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>NO\u00cbL TOUT SIMPLEMENT<\/strong><\/h3>\n\n\n\n<p><strong>Notre engagement pour des f\u00eates sereines.<\/strong><\/p>\n\n\n\n<p>Que vous soyez \u00e0 la recherche du<strong> <a href=\"https:\/\/www.lagentlefactory.com\/308-selection-noel-\">cadeau id\u00e9al<\/a><\/strong><a href=\"https:\/\/www.lagentlefactory.com\/308-selection-noel-\"> <\/a>ou d\u2019un look parfait pour c\u00e9l\u00e9brer, nous voulons rendre cette p\u00e9riode des f\u00eates aussi agr\u00e9able que possible. Nos services de commande, de livraison et de retour sont l\u00e0 pour vous simplifier la vie, afin que vous profitiez pleinement de chaque instant.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Comment fonctionne le droit de retour pour la saison des f\u00eates ?<\/strong><\/h4>\n\n\n\n<p>Pour No\u00ebl, nous vous proposons un droit de retour prolong\u00e9, parce que parfois, on peut changer d\u2019avis (et c\u2019est normal !).<\/p>\n\n\n\n<p>\ud83d\udc49 <strong>Commandes pass\u00e9es entre le 25 d\u00e9cembre<\/strong><br>Vous avez 60 jours pour retourner vos articles gratuitement. Il vous suffit d\u2019utiliser l\u2019\u00e9tiquette de retour jointe \u00e0 votre colis.<\/p>\n\n\n\n<p>Pour plus de d\u00e9tails sur le processus, consultez nos <a href=\"https:\/\/www.lagentlefactory.com\/content\/3-cgv-et-formulaire-de-retractation\"><strong>Conditions g\u00e9n\u00e9rales<\/strong>.<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Quelles sont les dates limites pour commander avant No\u00ebl ?<\/strong><\/h4>\n\n\n\n<p><strong>LIVRAISON STANDARD<\/strong><br>Pour une livraison standard \u00e0 domicile, passez votre commande avant le <strong>18 d\u00e9cembre \u00e0 23h59<\/strong>.<\/p>\n\n\n\n<p><strong>LIVRAISON EXPRESS<\/strong><br>Pour les plus press\u00e9s, choisissez la livraison express par TNT (10.5 \u20ac) et commandez avant le <strong>19 d\u00e9cembre \u00e0 10h59<\/strong> pour recevoir vos cadeaux \u00e0 temps.<\/p>\n\n\n\n<p><strong>CLICK &amp; COLLECT<\/strong><br>Profitez de notre service <strong>Click &amp; Collect<\/strong> et r\u00e9cup\u00e9rez vos achats directement en boutique.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Commandez avant le <strong>18 d\u00e9cembre \u00e0 23h59<\/strong> pour une livraison standard en boutique.<\/li><\/ul>\n\n\n\n<p><strong>Retrait en boutique : ce qu\u2019il faut savoir<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Pensez \u00e0 apporter une pi\u00e8ce d\u2019identit\u00e9 ou votre e-mail de confirmation lors du retrait.<\/li><li>Vous ne pouvez pas vous d\u00e9placer ? Une personne de confiance peut venir r\u00e9cup\u00e9rer votre commande avec une autorisation de votre part.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Proposez-vous un emballage cadeau ?<\/strong><\/h4>\n\n\n\n<p>Oui ! Nous vous offrons des options d\u2019emballage cadeau responsables. Lors de votre commande en ligne, s\u00e9lectionnez notre <strong>emballage cadeau<\/strong> et vos articles seront soigneusement pr\u00e9par\u00e9s avec nos <strong><a href=\"https:\/\/www.lagentlefactory.com\/5265-Lot-de-5-Furoshikis.html\">furoshikis<\/a><\/strong> fabriqu\u00e9s \u00e0 partir de chutes de tissu, ou nos pochettes cadeaux fabriqu\u00e9es \u00e0 moins de 10 km de nos bureaux.<\/p>\n\n\n\n<p>Parce que m\u00eame l\u2019emballage peut avoir du sens. \ud83c\udf81<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Quels sont les horaires de vos boutiques et de votre service client ?<\/strong><\/h4>\n\n\n\n<p><strong>Notre boutique ouverte tous les dimanches jusqu\u2019au 24 d\u00e9cembre !<\/strong><br>Pour vous aider \u00e0 finaliser vos achats, nos \u00e9quipes en boutique vous accueillent m\u00eame les dimanches. Retrouvez tous les horaires : <\/p>\n\n\n\n<p>\ud83d\udccd Notre boutique de Montmartre : 1, rue des trois Fr\u00e8res Paris &#8211; 18\u00e8me : <a href=\"https:\/\/maps.app.goo.gl\/9cW4BwfWxCYKzRQE6\"><strong>ICI<\/strong><\/a><\/p>\n\n\n\n<p><strong>Service client<\/strong><br>Notre service client est disponible pour r\u00e9pondre \u00e0 toutes vos questions et vous accompagner dans vos choix :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Du lundi au vendredi :<\/strong> 9h \u00e0 17h.<\/li><li>Ferm\u00e9 les 25 d\u00e9cembre, ainsi que le 1er janvier.<\/li><\/ul>\n\n\n\n<p>N\u2019h\u00e9sitez pas \u00e0 nous contacter par t\u00e9l\u00e9phone au 03 59 39 32 50 ou par mail \u00e0 l&rsquo;adresse contact@lagentlefactory.com.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\"><li><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Un No\u00ebl serein et engag\u00e9<\/strong><\/h4>\n\n\n\n<p>Cette ann\u00e9e encore, nous mettons tout en \u0153uvre pour que vos f\u00eates soient pleines de sens. Des v\u00eatements Made in France, des emballages responsables, et des services pens\u00e9s pour vous simplifier la vie : c\u2019est notre mani\u00e8re de vous accompagner pendant cette p\u00e9riode magique.<\/p>\n\n\n\n<p>Merci de faire partie de cette belle aventure avec nous. \ud83c\udf84<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NO\u00cbL TOUT SIMPLEMENT Notre engagement pour des f\u00eates sereines. Que vous soyez \u00e0 la recherche du cadeau id\u00e9al ou d\u2019un look parfait pour c\u00e9l\u00e9brer, nous voulons rendre cette p\u00e9riode des f\u00eates aussi agr\u00e9able que possible. Nos services de commande, de livraison et de retour sont l\u00e0 pour vous simplifier la vie, afin que vous profitiez [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21126","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ NO\u00cbL LA GENTLE FACTORY<\/title>\n<meta name=\"description\" content=\"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ NO\u00cbL LA GENTLE FACTORY\" \/>\n<meta property=\"og:description\" content=\"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog Gentle Factory\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lagentlefactory\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-11T07:59:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@lagentlefactory\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/\",\"url\":\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/\",\"name\":\"FAQ NO\u00cbL LA GENTLE FACTORY\",\"isPartOf\":{\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#website\"},\"datePublished\":\"2024-11-26T18:02:26+00:00\",\"dateModified\":\"2025-12-11T07:59:03+00:00\",\"description\":\"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide\",\"breadcrumb\":{\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.lagentlefactory.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ &#8211; NO\u00cbL &#8211; LA GENTLE FACTORY\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#website\",\"url\":\"https:\/\/www.lagentlefactory.com\/blog\/\",\"name\":\"Blog Gentle Factory\",\"description\":\"La Gentle Sph\u00e8re\",\"publisher\":{\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.lagentlefactory.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#organization\",\"name\":\"La Gentle Factory\",\"url\":\"https:\/\/www.lagentlefactory.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.lagentlefactory.com\/blog\/wp-content\/uploads\/2022\/09\/Logo-noir-400x450-1.png\",\"contentUrl\":\"https:\/\/www.lagentlefactory.com\/blog\/wp-content\/uploads\/2022\/09\/Logo-noir-400x450-1.png\",\"width\":400,\"height\":450,\"caption\":\"La Gentle Factory\"},\"image\":{\"@id\":\"https:\/\/www.lagentlefactory.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/lagentlefactory\",\"https:\/\/x.com\/lagentlefactory\",\"https:\/\/instagram.com\/lagentlefactory\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ NO\u00cbL LA GENTLE FACTORY","description":"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ NO\u00cbL LA GENTLE FACTORY","og_description":"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide","og_url":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/","og_site_name":"Blog Gentle Factory","article_publisher":"https:\/\/www.facebook.com\/lagentlefactory","article_modified_time":"2025-12-11T07:59:03+00:00","twitter_card":"summary_large_image","twitter_site":"@lagentlefactory","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/","url":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/","name":"FAQ NO\u00cbL LA GENTLE FACTORY","isPartOf":{"@id":"https:\/\/www.lagentlefactory.com\/blog\/#website"},"datePublished":"2024-11-26T18:02:26+00:00","dateModified":"2025-12-11T07:59:03+00:00","description":"Pour que No\u00ebl se passe bien pour vous, on r\u00e9pond \u00e0 toutes vos questions. Le dernier d\u00e9lai pour commander en ligne .... Suivez le guide","breadcrumb":{"@id":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.lagentlefactory.com\/blog\/faq-noel-la-gentle-factory\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.lagentlefactory.com\/blog\/"},{"@type":"ListItem","position":2,"name":"FAQ &#8211; NO\u00cbL &#8211; LA GENTLE FACTORY"}]},{"@type":"WebSite","@id":"https:\/\/www.lagentlefactory.com\/blog\/#website","url":"https:\/\/www.lagentlefactory.com\/blog\/","name":"Blog Gentle Factory","description":"La Gentle Sph\u00e8re","publisher":{"@id":"https:\/\/www.lagentlefactory.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.lagentlefactory.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.lagentlefactory.com\/blog\/#organization","name":"La Gentle Factory","url":"https:\/\/www.lagentlefactory.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.lagentlefactory.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.lagentlefactory.com\/blog\/wp-content\/uploads\/2022\/09\/Logo-noir-400x450-1.png","contentUrl":"https:\/\/www.lagentlefactory.com\/blog\/wp-content\/uploads\/2022\/09\/Logo-noir-400x450-1.png","width":400,"height":450,"caption":"La Gentle Factory"},"image":{"@id":"https:\/\/www.lagentlefactory.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/lagentlefactory","https:\/\/x.com\/lagentlefactory","https:\/\/instagram.com\/lagentlefactory\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/pages\/21126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/comments?post=21126"}],"version-history":[{"count":6,"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/pages\/21126\/revisions"}],"predecessor-version":[{"id":21563,"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/pages\/21126\/revisions\/21563"}],"wp:attachment":[{"href":"https:\/\/www.lagentlefactory.com\/blog\/wp-json\/wp\/v2\/media?parent=21126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}